What is it ?
1:1s are your (ideally) weekly catchups for 30 minutes (at-least) with your direct reports.
Why is it important?
It goes back to the core purpose of being a manager - treating people as humans and not "resources" and helping them grow and flourish within the organisation. Your job, as a manager, is to be a multiplier by removing barriers, providing new perspective, and enabling them to be successful.
Other benefits include:
- Getting to know your team better
- It's an opportunity to understand:
- what's going well and what's not going well
- what (if any) circumstances - personal or professional - have changed and what impact it has had or will have on their work
- their motivation(s) and aspiration(s)
- It is also a great way to give and solicit feedback - both good and bad
What makes an effective 1:1?
Here are some strategies to get the most out of your 1:1s
- It's not a project status update - use stand-ups and other meetings/channels for project updates
- Don't skip 1:1s - it is tempting to de-prioritise these meetings over other "project meetings". Frequently cancelling 1:1s undermines its effectiveness. If you must cancel, ask to reschedule.
- If you're in the not so enviable position of providing difficult feedback about their performance or behaviour - you should consider following the Radical Candour approach. Make your feedback direct, specific, and sincere - demonstrate that you personally care.
- Discuss career and growth goals at least once every 2 months, and confirm if their current trajectory is aligned with their expectations.
- Take notes aplenty.
A few more pro-tips for taking the whole thing up a notch.
- Skip level 1:1s : If you're a manager of managers, then try and do adhoc 1:1s with your managers direct reports (i.e. your indirect reports). This will help you gain a deeper insight into the organisation, find out how your managers are doing, identify and root-out communication dysfunction, and finally to demonstrate that you're engaged at all levels
- Consider doing the 1:1s outside the confines of the office meeting rooms to reduce the tension of boss-employee dynamic - maybe go for a walk, or do it over lunch or coffee. It does not mean that you leave your professionalism at the door.
- Setup 1:1s with your peers - the agenda might be different but the idea is to improve interpersonal relationship, solicit feedback, discuss approaches to improve collaboration between teams/squads/departments
Thanks for taking the time to read this post, if you found it useful and if you have any comments or more tips, please hit me up on twitter (@anup)