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Managers one-on-ones meeting playbook
What is it?
1:1s are your (ideally) weekly catchups for 30 minutes (at least) with your direct reports.
Why is it important?
It goes back to the core purpose of being a manager - treating people as humans and not "resources" and helping them grow and flourish within the organisation. Your job, as a manager, is to be a multiplier by removing barriers, providing a new perspective, and enabling them to be successful.
Other benefits include:
Getting to know your team better
It's an opportunity to understand:
- what's going well and what's not going well
- what (if any) circumstances - personal or professional - have changed and what impact it has had or will have on their work
- their motivation(s) and aspiration(s)
It is also a great way to give and solicit feedback - both good and bad
What makes an effective 1:1?
Here are some strategies to get the most out of your 1:1s
It's not a project status update - use stand-ups and other meetings/channels for project updates
Don't skip 1:1s - it is tempting to de-prioritise these meetings over other "project meetings". Frequently cancelling 1:1s undermines its effectiveness. If you must cancel, ask to reschedule.
If you're in the not so enviable position of providing difficult feedback about their performance or behaviour - you should consider following the Radical Candour approach. Make your feedback direct, specific, and sincere - demonstrate that you personally care.
Discuss career and growth goals at least once every 2 months, and confirm if their current trajectory is aligned with their expectations.
Take notes aplenty.
A few more pro-tips for taking the whole thing up a notch.
Skip level 1:1s: If you're a manager of managers, then try and do ad-hoc 1:1s with your manager’s direct reports (i.e. your indirect reports). This will help you gain a deeper insight into the organisation, find out how your managers are doing, identify and root out communication dysfunction, and finally demonstrate that you're engaged at all levels
Consider doing the 1:1s outside the confines of the office meeting rooms to reduce the tension of the boss-employee dynamic - maybe go for a walk, or do it over lunch or coffee. It does not mean that you leave your professionalism at the door.
Setup 1:1s with your peers - the agenda might be different but the idea is to improve interpersonal relationships, solicit feedback, discuss approaches to improve collaboration between teams/squads/departments
Thanks for taking the time to read this post, if you found it useful and if you have any comments or more tips, please hit me up on Twitter (@anup)